Online Printing Privacy

PGprint.com + Piedmont Graphics Respects Your Privacy

PGprint.com is a website owned by Piedmont Graphics. Piedmont Graphics respects your online printing privacy and pledges to earn and keep your trust. All personal information you give us is kept confidential and protected with the utmost care, and will not be used in ways to which you have not consented. We won’t sell or disclose any information that identifies you to an unrelated third party without your approval. Also, when you place an order with Piedmont Graphics, your personal and credit card information is safe. Credit card numbers and security codes are NOT retained by the Piedmont Graphics web site.

Personal Information

Information You Provide To Us

Piedmont Graphics won’t intentionally collect any personally identifiable information about you except when you specifically provide us with it.

We may require you to provide your personal information to access our site or purchase our goods and services. Personal information may include, but is not limited to:

• First and last name
• Email Addresses
• Phone number
• Address, city, zip code, state country

Transaction and Billing Information: If you buy something from us we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

Communications with Us: Personal information may also be collected if you communicate with us by email, phone, comment, complete online forms or surveys, support question, or sign up for a newsletter.

Information Automatically Collected

As you interact with our website, some data may be automatically collected.

Log Information:

Information made available by the browser when you access the site may be collected. This data may include IP address, browser type, unique device identifiers, language preference, referring site, the date/time of access, operating system, and mobile network information.

Cookies, Web Beacons, Clear Gifs, Shopping Cart Recovery:

A cookie is a small piece of data that is stored on your computer or mobile device.

We send a “session cookie” to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We also use longer-lasting cookies to display your user id on our sign-in form, so that you don’t need to retype the user id each time you log in to your account. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

Clear gifs (also known as web beacons, pixel tag) are tiny tiny graphics that track the usage pattern of a customer browsing the website. We may use cookies, and other technologies like clear gifs to help us identify and track visitors, usage, and understand and track email campaign effectiveness and to deliver targeted ads.

Shopping Cart Recovery is used to identify abandoned shopping carts and send follow up emails to the customer.

Third Party Analytics:

We may use third-party Service Providers to monitor and analyze the use of our Service such as,

Google Analytics – Google Analytics help us understand our customers and how they use the site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Use of Information Collected

• To provide products and services requested such as order fulfillment, payment processing, email delivery. Disclosure of information to third-party vendors such as payment providers who may need the information to provide and fulfill these services.
• To develop and improve our site – to figure out which areas, features, and products our users like the most and find most helpful.
• To personalize the site for our users (for example, it allows us to recommend products or features based on what you have liked in the past).
• To enable our users to participate in sweepstakes, contests, services, and other activities on our site.
• Respond to your requests, including refunds and complaints.
• Set up your account for our store.
• Comply with any legal obligations we have, such as calculating taxes.
• To communicate – to send you information about our company, services or products, or to contact you when necessary. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Sharing of Information

We do not sell or trade our user’s private personal information.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Online Surveys and Contests: Sometimes we conduct user surveys to find out how we can improve our site for you. We may share non-personal information about our users with partners or other third parties. For example, we might disclose that a certain percentage of our users are female. But we will not sell personal information to or share any personal information with an unrelated third party without your consent. Sometimes our sponsors and we offer contests and sweepstakes in which we request certain personal information. For example, a sponsor might require your name and e-mail address to participate in a contest. Because the rules and terms of each promotion can vary, all information about the contest is posted during the event, and those disclosures shall override anything to the contrary in this policy.

We won’t sell or disclose your personally identifiable information to unrelated third parties without your consent. However, on particular pages where we ask for your personal information, we may explicitly tell you that the data we’re collecting on that page might be shared with third parties, such as our sponsors or parties providing services to our users. In such cases, those disclosures shall override anything to the contrary in this policy. For example, before you submit answers to questions we ask in an advertiser-sponsored promotion or service, we’ll tell you that your answers might be shared with that advertiser. In all of these cases, we’ll collect personally identifiable information only if you voluntarily submit it to our sponsors or us.

On occasion, Piedmont Graphics may also share non-personal, summary information about our users with unrelated third parties (for example, we publicly disclose how many people have opened an account on the Piedmont Graphics web site). However, Piedmont Graphics will not share personally identifiable information about any particular user with unrelated third parties unless the user has specifically agreed to share it.

Data Retention

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. Examples include creating an account or placing an order through the site.

We will also store comments or reviews if you choose to leave them.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Security

At Piedmont Graphics, part of our job is to make sure your experience of our site is safe and secure. That means your credit card, your personal information, and your password are safe. We use the latest encryption technologies, rigorous password protections, and limits on the number of people who have access to your information, all to guard against unauthorized access to your data.

When you place an order with PGprint.com, your personal and credit card information is safe. Credit card numbers and security codes are NOT retained by the PGprint.com web site.

Other Sites

Please note that if you provide any information on your own or directly to parties who provide service to our network or to Internet sites other than Piedmont Graphics (even if these sites display the Piedmont Graphics name and logo in addition to their own), different rules may apply to their use or disclosure of any personal information you might give them. We encourage you to investigate and ask questions before disclosing information to third parties.

Your Consent

By using our Web site, you consent to our Terms of Use policy.

Changes

Piedmont Graphics may modify this privacy policy at any time, and such modifications shall be effective as soon as the modified policy is posted. Accordingly, you agree to review the policy periodically, and your continued access or use of this site shall be deemed your acceptance of the modified agreement so please review it frequently.

Your Questions and Comments

Feel free to call us toll-free at 1 (888) 288-7518, e-mail us at [email protected], or write to 1007 Industrial Park Dr Ste 200, Marietta, GA 30062 with comments or questions. See About Us to find out more about our company and our policies.

Legal Bases and Limits on Our Abilities

Although your privacy is very important to us, in the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personal information will not be disclosed to third parties. For example, under certain circumstances, the government or unrelated third parties might force us to disclose information to them, or third parties might unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities and law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.